Knowledge, Attitude and Practice on Workplace Corruption among Civil Servants in Thimphu Dzongkhag: A Case Study

Abstract

The study examines the Knowledge, Attitudes, and Practices (KAP) of civil servants towards workplace corruption in Thimphu Dzongkhag. Using a quantitative research methodology, data were collected through structured surveys from employees across various government departments. The results show that respondents have a high level of awareness about workplace corruption, although their confidence in their understanding of its various forms is moderate. Workplace corruption encompasses unethical or unlawful actions like power abuse, fraud, and bribery. These actions pose a significant threat to organizational integrity and service delivery. The negative effects of corruption on morale and productivity are highlighted by attitudes about it; a mean score of 3 indicates an average degree of agreement regarding the necessity of swift and efficient anti-corruption efforts. However, an average practice score of 1.9 indicates that anti-corruption measures are considered insufficient, emphasizing the need for stronger and more precisely defined anti-corruption laws and procedures. According to the report, the main causes of ongoing corruption are economic inequality and neglect. To counteract corruption and improve service quality, extensive training programs, open policies, and strong enforcement mechanisms are therefore required. These observations can guide the creation of policies that support moral leadership and organizational accountability.